Registration, Feedback, and Support

Registering for AiM RaceStudio 3

Starting from July 2020, RaceStudio 3 introduced the option to become a registered user. Look for the “Log In” icon in the top-right toolbar.

Log In Icon

Registering offers several benefits:

  • It allows us to know who is using our software, enabling more direct feedback and closer cooperation.

  • Weather information is available for the location and time of every session (up to one year back) and as forecasts in the Tracks Database page.

  • Access to AiM Cloud services: a small amount of storage space is available for free, and additional space can be purchased.

Clicking the icon opens a menu. To register, select “Register on AiM Website”. You can also open the Official AiM registration webpage directly. Fill in all the fields, click “Register”, then check your email for a message from info@aim-sportline.com. Click the “Activate your Account” button. If you do not confirm via this email, RaceStudio 3 will not allow you to log in.

Return to RaceStudio 3. After clicking the user icon, choose “Log In with your credentials.” You will be prompted with the login window. Enter the email address and password you chose during registration, then click “Log In.” The RaceStudio 3 login icon will now appear as a racing helmet.

Icon of user logged in

You will not need to enter your username and password every time, as RaceStudio 3 securely stores them. New menu items will now be available:

  • Send Feedback to AiM – send comments and suggestions directly to the AiM Software Team.

  • Manage My Account on AiM Website – opens the AiM User Account webpage in your browser, where you can manage your account.

  • Change Logged-in User – opens the login dialog so a second user can log in.

  • Log Out – logs out and returns RaceStudio 3 to unregistered mode.

  • Log Out and Forget Me – logs out and deletes all stored account details and passwords from RaceStudio 3.

If you forget your password, visit the Official AiM “Forgot Password” webpage.

Feedback and Support

You have several options for contacting the development team in Italy or the support team.

1. Email You can write to software@aim-sportline.com or support@aim-sportline.com. When reporting an issue, please include data or files that allow us to reproduce the problem.

2. Send Feedback (Registered Users) If you are logged in, click the user icon in the RaceStudio 3 toolbar and select “Send Feedback.” We recommend using this for comments or suggestions. All feedback is read by the development team.

3. Direct Upload (Registered Users) When editing a configuration, a custom sensor, or viewing data in the Analysis Database, you can click the “AiM Support” or “To AiM” icon. This will upload the selected configuration or session directly to the team.